Frequently asked Questions

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Dogs are permitted but we would prefer if they got left at home. 

Renters are responsible for cleaning up all fecal matter the dog may leave, or risk incurring additional costs for cleaning. 

We do not provide dog life jackets. 

The Renter themselves MUST be at least 25 years of age OR 21 with a valid PCOC.

The Renters Guests may be of any age but do remember boating is a dangerous activity and we advise that guests must physically able to  react in an emergency situation.  For example infants may come but it is at their own risk. 

Yes, All required safety equipment is provided including life jackets for all ages.

Please arrive exactly when you have scheduled your appointment. If you book your appointment for 12:00 please arrive at 12:00, if you arrive early your boat will not be available yet. if you arrive late the time will be deducted from your scheduled appointment at your own financial cost. 

Our Cancellation policy requires renters to cancel 48 hours before their appointment for a refund of their reservation deposit. If you cancel within 48 hours of your appointment Victoria Boat Rentals Keeps the deposit. 

If Victoria Boat Rentals must cancel the appointment we will refund your deposit. 

Only the Renter needs to be present for the 45 minute orientation but all guests must be present in our office before departure to sign the Conditions of Use and Release of Indemnity Agreement and ready to leave at the scheduled time without delay. 

Only the Renter may drive the boat. 

Yes we accept walk in's but very rarely are they available. Best practice is to book an appointment several days in advance.